Changelly is a real service that has operated since 2015, processes a large volume of swaps, and is embedded in reputable wallets including Ledger Live, Trezor Suite and Exodus. It is not a scam in the sense of taking money and vanishing. It is also not a licensed money transmitter anywhere in the United States, its operating company is registered offshore, and its corporate address has moved between jurisdictions, which is why it excludes U.S. customers entirely rather than serving them under someone else's license.
The legitimacy question that actually matters for Changelly is the hold. Its AML policy is explicit that risk scoring can pause a swap after your coins have been sent and require ID, a selfie and source-of-funds documents before release. Its Trustpilot profile of around 4,500 reviews is about 70% five-star and 20% one-star, and the one-star reviews are almost all held transactions with weeks of automated replies; as of mid-2026 Trustpilot displays the score as unavailable for a guidelines breach, which is itself worth knowing. Funds are usually released once documents are accepted, sometimes months later.
Anytime Capital is a U.S. money services business with a storefront in Atlanta and an office in Miami. Verification happens before you pay rather than after your coins are in transit, and a question is answered by a person at (470) 748-2530.