How long will a pending Changelly order take?

Minutes when it is a blockchain confirmation, hours to days when it is a verification or compliance review. Open a ticket with the order ID rather than resubmitting.

Can I switch from Changelly to Anytime Capital without moving my crypto?

Yes. Both send purchased crypto to a wallet address you control, so nothing needs to move. Create an Anytime Capital account, verify once with your ID and a selfie, and paste the same address at checkout.

Is Anytime Capital regulated?

Anytime Capital is a U.S.-based money services business registered with FinCEN, serving customers worldwide, with a physical branch in Atlanta and an office in Miami. Identity verification is required before you can transact, the same as at every compliant platform.

Status

Our pick

Is Changelly down? How to check, and what to do in the meantime

Q: Can I buy crypto today if Changelly is down?

Yes. Anytime Capital is independent of Changelly and its processors. Card and Apple Pay orders confirm in minutes, wires settle the same business day, and the Atlanta branch takes cash. Call (470) 748-2530 if you want someone to walk you through it.

Q: How does Anytime Capital pricing compare with Changelly?

Anytime Capital quotes one all-in number: card, Apple Pay and Google Pay orders start from 4% with the spread included, and the amount you pay and the crypto you receive are both on screen before you confirm. Changelly prices no card rail of its own; fiat purchases are handed to partners such as MoonPay, Banxa, Simplex and Mercuryo, whose fees are widely reported at roughly 1% to 7% plus each partner's minimum, spread and network fee, with the network fee to deliver the swapped coins; Changelly does not hold an account balance for you. Blockchain network fees apply at both. Compare the crypto that lands on the same order size rather than the headline rate.

Every platform has bad days: a processor outage, an app that will not load, a withdrawal stuck on pending. If you are here because Changelly is not working right now, you do not have to wait it out.

Check Changelly's own status page and social channels first
Most "Changelly is down" reports are a U.S. visitor being blocked by region, a partner on-ramp failing inside the widget, or a swap stuck at "on hold" for review, while changelly.com itself is up.
Anytime Capital: finish the order today by card, Apple Pay, ACH, wire or cash

Buy with Apple Pay from 4%Call (470) 748-2530 Buy Bitcoin now

Updated September 2026. Changelly figures from its published pricing, terms and independent reviews.

FinCEN-registered U.S. money services business
Atlanta branch · Miami office
8,000+ completed trades
FDIC-insured cash account

Quick answer

Is Changelly down right now?

Check Changelly's status page and its X account for a posted incident, then try the web version directly rather than the app. Most "Changelly is down" reports are a U.S. visitor being blocked by region, a partner on-ramp failing inside the widget, or a swap stuck at "on hold" for review, while changelly.com itself is up. If you need the crypto today, Anytime Capital is a U.S. platform independent of Changelly and its processors, and accepts card, Apple Pay, Google Pay, ACH, wire, Cash App and cash.

Buy with Apple Pay from 4%Call (470) 748-2530 Buy Bitcoin now

3
places to check: status page, X, the site itself
Compared platform
Payments
the part of Changelly that fails most often
Compared platform
9
independent payment rails at Anytime Capital
Anytime Capital
(470) 748-2530
a phone line that answers
Anytime Capital

Card pricing at Anytime Capital, where Changelly has no card rail

Published fee percentages on a debit or credit card order

Changelly does not sell crypto for a card payment directly: no card rail of its own; fiat purchases are handed to partners such as MoonPay, Banxa, Simplex and Mercuryo, whose fees are widely reported at roughly 1% to 7% plus each partner's minimum, spread and network fee. Anytime Capital card pricing starts from 4% and is shown in full before you confirm, excluding network fees. As of September 2026.

How to tell whether Changelly is actually down

Start with where you are. If you are in the United States, Changelly is not down; it is blocked, and a region message or a page that will not load past the landing screen is the block working as intended. Elsewhere, open changelly.com directly in a browser. If it loads, check Changelly's social accounts for maintenance notices. If you are using Changelly inside a hardware wallet app, a swap button that does nothing is usually the wallet or the widget, not Changelly's back end.

If the site loads and your swap shows paused or on hold, you are not looking at an outage. You are looking at Changelly's AML review, which requires documents by email before the coins are released, and no status page will fix it. If a fiat purchase fails, the partner on-ramp declined the card or paused your region. At Anytime Capital the same situation ends with a call to (470) 748-2530 and a different rail, such as ACH, wire or cash in branch.

Status page and social channels: posted incidents
Web version directly: rules out an app or wallet integration problem
Payment fails but site works: processor or issuer, not an outage
Order or withdrawal shows pending: review, not downtime; open a ticket

What to do if your Changelly order is stuck

Do not resubmit the same payment, which can create duplicate holds. Take a screenshot of the order and its status, check your email for a document request, and open a support ticket with the order ID. Pending orders almost always resolve into either a completed purchase or a refund; they rarely disappear. If you needed the crypto for something time-sensitive, place the order somewhere that can confirm it today while the ticket works itself out. You can always send the second batch to the same wallet address.

A front door, not a chat window

Changelly is built to be used through a screen. We are built to be visited. Bring cash, bring questions, or bring a problem another platform could not solve.

Atlanta branch: 2549 Piedmont Road NE, Suite 110, Atlanta, GA 30324
Hours: Mon–Fri 10am–5pm · Sat 10am–2pm
Phone: (470) 748-2530

Anytime Capital branch storefront on Piedmont Road in Atlanta — Atlanta branch, Piedmont Road NE

One Biscayne Tower in Miami, home of the Anytime Capital Miami office — Miami office, One Biscayne Tower

Buy now, on a platform you can call

Anytime Capital orders by Apple Pay, Google Pay and card confirm in minutes. ACH and same-day wire are there for larger amounts. If you are in Atlanta, the branch at 2549 Piedmont Road NE, Suite 110, Atlanta, GA 30324 takes cash across the counter. And if anything at all goes sideways, (470) 748-2530 reaches a person who can see your order during business hours.

Leaving Changelly? Your wallet address works here too.

Verify once with your ID and a selfie, pick a coin, choose any of nine ways to pay, and paste any wallet address you control. Card and Apple Pay orders confirm in minutes; wires settle the same business day.

Buy with Apple Pay from 4%Open a free account

Non-custodial wallet, or your own address
FDIC-insured cash account with a free debit card
(470) 748-2530 during business hours
Walk-in branch in Atlanta, office in Miami

Side by side

Changelly vs Anytime Capital, row by row

A green check marks the platform with the edge on that row. Anytime Capital leads on 11 of 15.

Category		Our pick
Card purchase fee	No card rail of its own; fiat purchases are handed to partners such as MoonPay, Banxa, Simplex and Mercuryo, whose fees are widely reported at roughly 1% to 7% plus each partner's minimum, spread and network fee	From 4% with the spread included, quoted in full before you confirm
Bank transfer fee	bank transfer is available only through partners in supported regions	ACH and wire priced per order; wires clear same day for larger amounts
Pay with cash	Not offered	Cash at the Atlanta branch, or cash by mail from anywhere in the U.S.
Domestic wire	Not applicable; Changelly does not serve U.S. customers on any rail	Same-day domestic wire for larger orders through the OTC desk
Apple Pay & Google Pay	No	Yes
Talk to a human	24/7 live chat and email, with a separate compliance address for held transactions; no phone line	Phone (470) 748-2530, email, and two walk-in offices
Physical locations	None for customers	Atlanta branch and Miami office
Where it serves	Changelly's terms exclude residents of the United States and its territories, including Puerto Rico, Guam, American Samoa, the Northern Mariana Islands and the U.S. Virgin Islands; U.S. IP addresses are blocked.	Serves customers worldwide, with U.S. offices in Atlanta and Miami; eligibility confirmed during verification
Identity verification	Swaps run without an account, but Changelly's risk scoring can put a transaction on hold and require ID, a selfie and source-of-funds documents before releasing it; fiat purchases run the partner's full KYC.	Government ID and selfie online, or in person at the Atlanta branch
Bank account & debit card	No FDIC-insured cash account	FDIC-insured cash account with a free virtual debit card
Large orders	Large swaps are the most likely to be held for AML review; no desk or named contact	Dedicated OTC desk with a named contact
Custody of your coins	Your own wallet; you hold the keys	Your own wallet address, or the free non-custodial Anytime Capital wallet
Regulation	Not registered with FinCEN and not licensed as a money transmitter in any U.S. state; Changelly publishes an AML and KYC policy and relies on partner on-ramps' licenses for fiat purchases, and its corporate registration is offshore.	U.S.-based, FinCEN-registered money services business
If payments fail	Wait for the incident to clear	Switch to ACH, wire, Cash App or cash the same day
If your order is stuck	Chat is quick for ordinary questions, but a transaction on hold moves to an email queue with the security team and the pace changes.	Call the branch and speak to someone who can see it

Card purchase fee
Changelly
No card rail of its own; fiat purchases are handed to partners such as MoonPay, Banxa, Simplex and Mercuryo, whose fees are widely reported at roughly 1% to 7% plus each partner's minimum, spread and network fee
Anytime
From 4% with the spread included, quoted in full before you confirm
Bank transfer fee
Changelly
bank transfer is available only through partners in supported regions
Anytime
ACH and wire priced per order; wires clear same day for larger amounts
Pay with cash
Changelly
Not offered
Anytime
Cash at the Atlanta branch, or cash by mail from anywhere in the U.S.
Domestic wire
Changelly
Not applicable; Changelly does not serve U.S. customers on any rail
Anytime
Same-day domestic wire for larger orders through the OTC desk
Apple Pay & Google Pay
Changelly
No
Anytime
Yes
Talk to a human
Changelly
24/7 live chat and email, with a separate compliance address for held transactions; no phone line
Anytime
Phone (470) 748-2530, email, and two walk-in offices
Physical locations
Changelly
None for customers
Anytime
Atlanta branch and Miami office
Where it serves
Changelly
Changelly's terms exclude residents of the United States and its territories, including Puerto Rico, Guam, American Samoa, the Northern Mariana Islands and the U.S. Virgin Islands; U.S. IP addresses are blocked.
Anytime
Serves customers worldwide, with U.S. offices in Atlanta and Miami; eligibility confirmed during verification
Identity verification
Changelly
Swaps run without an account, but Changelly's risk scoring can put a transaction on hold and require ID, a selfie and source-of-funds documents before releasing it; fiat purchases run the partner's full KYC.
Anytime
Government ID and selfie online, or in person at the Atlanta branch
Bank account & debit card
Changelly
No FDIC-insured cash account
Anytime
FDIC-insured cash account with a free virtual debit card
Large orders
Changelly
Large swaps are the most likely to be held for AML review; no desk or named contact
Anytime
Dedicated OTC desk with a named contact
Custody of your coins
Changelly
Your own wallet; you hold the keys
Anytime
Your own wallet address, or the free non-custodial Anytime Capital wallet
Regulation
Changelly
Not registered with FinCEN and not licensed as a money transmitter in any U.S. state; Changelly publishes an AML and KYC policy and relies on partner on-ramps' licenses for fiat purchases, and its corporate registration is offshore.
Anytime
U.S.-based, FinCEN-registered money services business
If payments fail
Changelly
Wait for the incident to clear
Anytime
Switch to ACH, wire, Cash App or cash the same day
If your order is stuck
Changelly
Chat is quick for ordinary questions, but a transaction on hold moves to an email queue with the security team and the pace changes.
Anytime
Call the branch and speak to someone who can see it

Ways to pay

9 ways to pay here. 0 at Changelly.

Changelly does not take U.S. dollars from a U.S. customer directly. Every rail below is live at Anytime Capital, including the ones no online platform offers.

MethodChangellyAnytime Capital

Apple PayInstant, from your phoneNoYes
Google PayInstant, Android and webNoYes
Debit cardVisa and MastercardNoYes
Credit cardAmex and Discover accepted hereNoYes
ACH bank transferLower cost, settles in business daysNoYes
Domestic wireSame-day for larger ordersNoYes
Cash AppPay from your Cash App balanceNoYes
Cash in personAtlanta branch, counted at the counterNoYes
Cash by mailFrom anywhere in the U.S.NoYes

Coins

Every major coin, one checkout

Most of the volume on any platform is in the same few dozen coins. Every one below has its own buy page here, with Apple Pay, card, ACH, wire and cash at checkout.

How it works

Three steps from Changelly to here

1
Verify once
Government ID and a selfie, online in minutes. Stuck? Call the branch or come in and finish it in person.
2
Pay your way
Apple Pay, Google Pay, card, ACH, wire, Cash App, cash in branch or cash by mail. The full price is on screen before you confirm.
3
Receive and keep going
Coins land in your own wallet or the free Anytime Capital wallet. Sell back to an FDIC-insured cash account and spend with the debit card.

Buy with Apple Pay from 4%Call (470) 748-2530 Buy Bitcoin now

Ready to leave Changelly behind?

Anytime Capital is a U.S. money services business serving customers worldwide, with a branch in Atlanta, an office in Miami, and card pricing from 4% with the spread included. Verification takes minutes, nine payment methods are live, and (470) 748-2530 reaches a person during business hours.

Wire transfer
Cash in person

Buy with Apple Pay from 4%See fees & limits

Digital assets are not FDIC-insured, are not bank deposits, and may lose value. Availability and limits subject to identity verification and compliance review.

Questions