Trust & safety

Is Coinmama legit? What that does and does not mean
Coinmama is a real on-ramp that has operated since 2013. The useful question is not whether it is a scam but what happens on the day something goes wrong, and that is where an online-only platform and a U.S. company with a front door part ways.
- Cmama Ltd. is registered with FinCEN as a money services business and with FINTRAC in Canada; it operates under Irish company registration rather than a U.S. state money transmitter license of its own, and it does not publish a state-by-state licensing list.
- Delivers coins to a wallet you control
- Anytime Capital: a U.S. company you can call or visit
Updated September 2026. Coinmama figures from its published pricing, terms and independent reviews.


- FinCEN-registered U.S. money services business
- Atlanta branch · Miami office
- 8,000+ completed trades
- FDIC-insured cash account
Buy BTCBitcoin$81,242+5.08%
Buy ETHEthereum$2,516+5.18%
Buy USDTTether$1.0000+0.03%
Buy USDCUSD Coin$0.9999+0.01%
Buy SOLSolana$105.29+5.96%
Buy XRPXRP$1.46+9.21%
Buy LTCLitecoin$51.35+3.21%
Buy DOGEDogecoin$0.0895+10.07%
Buy TRXTRON$0.3313+1.98%
Buy ADACardano$0.2223+13.04%
Buy AVAXAvalanche$7.53+5.00%
Buy DOTPolkadot$0.8934+4.01%
Buy LINKChainlink$11.82+6.33%
Buy BCHBitcoin Cash$257.37+5.36%
Buy XLMStellar$0.1862+7.22%
Buy SHIBShiba Inu$0.000005+5.47%
Buy TONToncoin$1.38+3.55%
Buy SUISui$0.7897+8.51%
Quick answer
Is Coinmama legit and safe to use?
Yes. Coinmama is a legitimate on-ramp founded in 2013, based in Ramat Gan, Israel, with the operating company registered in Dublin, Ireland. Cmama Ltd. is registered with FinCEN as a money services business and with FINTRAC in Canada; it operates under Irish company registration rather than a U.S. state money transmitter license of its own, and it does not publish a state-by-state licensing list. Coinmama serves the U.S. with restrictions. It does not hold your coins, so the risks are declined payments and verification holds rather than lost funds. What it does not offer is a phone number or a place to walk into, which is why many customers prefer Anytime Capital when something needs a human.
2013
the year Coinmama was founded
Compared platform
3.6 / 5
Coinmama Trustpilot average
Compared platform
2
Anytime Capital walk-in offices
Anytime Capital
8,000+
completed Anytime Capital trades
Anytime Capital
What a card purchase costs: Coinmama vs Anytime Capital
Published fee percentages on a debit or credit card order
- Anytime Capital
- Coinmama
Coinmama: a commission of 3.90% for new customers, falling to 0.99% at the top loyalty tier, plus a 4.99% card express fee, plus the network fee and a rate spread; a first-time card buyer pays 8.89% before spread (5.98%–8.89%). Anytime Capital: from 4%, shown in full before you confirm. Both exclude blockchain network fees. Published schedules as of September 2026; confirm your exact quote in each checkout.
The checklist: does Coinmama pass?
Coinmama is legitimate by any reasonable test. It has operated since 2013, which is older than most exchanges, and its operating company, Cmama Ltd., is registered in Ireland, registered with FinCEN as a money services business for its U.S. customers, and registered with FINTRAC in Canada. It verifies every customer with ID and a selfie before a first purchase. And it never holds your coins: every order is sent to the wallet address you enter, so there is no balance for a hack or an insolvency to take.
Its public reviews are middling rather than alarming: a Trustpilot profile around 3.6 out of 5 across roughly 880 reviews. The complaints are about cost, about accounts closed after verification with a slow refund, and about email replies that take a day or two. Those are process complaints, and they describe a company that is careful with compliance and thin on support, not a fraud. One thing Coinmama does not publish is a list of U.S. state money transmitter licenses of its own, which is why it excludes New York and Louisiana.
Anytime Capital is a U.S. money services business with a storefront in Atlanta and an office in Miami. The same identity checks and bank declines happen here, because they are part of the business. The difference is that a stuck order ends with a call to (470) 748-2530 rather than a 48-hour inbox.
- Cmama Ltd. is registered with FinCEN as a money services business and with FINTRAC in Canada; it operates under Irish company registration rather than a U.S. state money transmitter license of its own, and it does not publish a state-by-state licensing list.
- Operating since 2013, headquartered in Ramat Gan, Israel, with the operating company registered in Dublin, Ireland
- Identity verification required
- Non-custodial delivery to your own wallet
What "safe" looks like when a trade goes sideways
Read the one-star reviews of Coinmama and a pattern appears: all-in cost far above the headline commission once the card fee and spread land, accounts closed or orders canceled after verification with a slow refund, verification stuck at level 2 for days, email-only support that takes a day or two to answer. These are compliance and process events, not theft, and every regulated platform has them. The difference is what you can do about it. On Coinmama you open a ticket or a chat and wait. At Anytime Capital you call (470) 748-2530 and speak to someone who can see the order, or walk into the Atlanta branch at 2549 Piedmont Road NE, Suite 110, Atlanta, GA 30324 and resolve it across a desk.
A front door, not a chat window
Coinmama is built to be used through a screen. We are built to be visited. Bring cash, bring questions, or bring a problem another platform could not solve.
- Atlanta branch
- 2549 Piedmont Road NE, Suite 110, Atlanta, GA 30324
- Hours
- Mon–Fri 10am–5pm · Sat 10am–2pm
- Phone
- (470) 748-2530
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How to protect yourself on any platform
Use the real website address and never a link from a message. Turn on two-factor authentication. Send your first purchase to a wallet you already control and confirm it arrives before buying more. Keep a screenshot of the confirmation screen with the fees. And if anyone contacts you claiming to be from any exchange and asks you to move money, hang up and call the number on the company's own site.
Leaving Coinmama? Your wallet address works here too.
Verify once with your ID and a selfie, pick a coin, choose any of nine ways to pay, and paste any wallet address you control. Card and Apple Pay orders confirm in minutes; wires settle the same business day.
- Non-custodial wallet, or your own address
- FDIC-insured cash account with a free debit card
- (470) 748-2530 during business hours
- Walk-in branch in Atlanta, office in Miami
Side by side
Coinmama vs Anytime Capital, row by row
A green check marks the platform with the edge on that row. Anytime Capital leads on 9 of 14.
Card purchase fee
- Coinmama
- A commission of 3.90% for new customers, falling to 0.99% at the top loyalty tier, plus a 4.99% card express fee, plus the network fee and a rate spread; a first-time card buyer pays 8.89% before spread
- Anytime
- From 4% with the spread included, quoted in full before you confirm
Bank transfer fee
- Coinmama
- the same 0.99% to 3.90% commission without the card express fee, on bank transfers where offered
- Anytime
- ACH and wire priced per order; wires clear same day for larger amounts
Pay with cash
- Coinmama
- Not offered
- Anytime
- Cash at the Atlanta branch, or cash by mail from anywhere in the U.S.
Domestic wire
- Coinmama
- Bank transfer is offered in some markets with a higher minimum; check the U.S. option at checkout
- Anytime
- Same-day domestic wire for larger orders through the OTC desk
Apple Pay & Google Pay
- Coinmama
- Yes
- Anytime
- Yes
Talk to a human
- Coinmama
- Email at support@coinmama.com and a web form, with live chat during business hours; no phone line
- Anytime
- Phone (470) 748-2530, email, and two walk-in offices
Physical locations
- Coinmama
- None for customers
- Anytime
- Atlanta branch and Miami office
Where it serves
- Coinmama
- Coinmama serves 48 U.S. states as a FinCEN-registered money services business, but its restricted-regions page excludes New York and Louisiana; earlier lists also excluded Hawaii.
- Anytime
- Serves customers worldwide, with U.S. offices in Atlanta and Miami; eligibility confirmed during verification
Identity verification
- Coinmama
- Government ID and a selfie at Level 1, proof of address and a KYC questionnaire at Level 2 for limits up to $50,000, and source-of-funds documents at Level 3 for up to $1,000,000.
- Anytime
- Government ID and selfie online, or in person at the Atlanta branch
Bank account & debit card
- Coinmama
- No FDIC-insured cash account
- Anytime
- FDIC-insured cash account with a free virtual debit card
Large orders
- Coinmama
- Cards cap at $20,000 per transaction; higher totals go through Level 3 verification, with no dedicated desk
- Anytime
- Dedicated OTC desk with a named contact
Custody of your coins
- Coinmama
- Your own wallet; you hold the keys
- Anytime
- Your own wallet address, or the free non-custodial Anytime Capital wallet
Regulation
- Coinmama
- Cmama Ltd. is registered with FinCEN as a money services business and with FINTRAC in Canada; it operates under Irish company registration rather than a U.S. state money transmitter license of its own, and it does not publish a state-by-state licensing list.
- Anytime
- U.S.-based, FinCEN-registered money services business
Way to escalate a problem
- Coinmama
- Coinmama says email replies typically take 24 to 48 hours, and the chat is not around the clock, so a weekend hold waits until Monday.
- Anytime
- Phone, email, or in person at the Atlanta branch
Ways to pay
9 ways to pay here. 4 at Coinmama.
The rails Coinmama has, it runs well. The ones it does not have are the ones a customer reaches for when a card is declined, an amount is large, or the money is in cash.
Apple PayInstant, from your phoneYesYes
Google PayInstant, Android and webYesYesDebit cardVisa and MastercardYesYes

Credit cardAmex and Discover accepted hereYesYes- ACH bank transferLower cost, settles in business daysNoYes
- Domestic wireSame-day for larger ordersLimitedYes
Cash AppPay from your Cash App balanceNoYes- Cash in personAtlanta branch, counted at the counterNoYes
- Cash by mailFrom anywhere in the U.S.NoYes
Coins
Every major coin, one checkout
Most of the volume on any platform is in the same few dozen coins. Every one below has its own buy page here, with Apple Pay, card, ACH, wire and cash at checkout.
BitcoinBuy BTC
EthereumBuy ETH
TetherBuy USDT
USD CoinBuy USDC
SolanaBuy SOL
XRPBuy XRP
BNBBuy BNB
DogecoinBuy DOGE
TRONBuy TRX
CardanoBuy ADA
LitecoinBuy LTC
ChainlinkBuy LINK
AvalancheBuy AVAX
PolkadotBuy DOT
ToncoinBuy TON
SuiBuy SUI
Shiba InuBuy SHIB
StellarBuy XLM
Bitcoin CashBuy BCH
PolygonBuy POL
UniswapBuy UNI
NEARBuy NEAR
HederaBuy HBAR
AptosBuy APT
ArbitrumBuy ARB
OptimismBuy OP
CosmosBuy ATOM
FilecoinBuy FIL
Ethereum ClassicBuy ETC
AaveBuy AAVE
InjectiveBuy INJ
BittensorBuy TAO
RenderBuy RENDER
SeiBuy SEI
StacksBuy STX
ImmutableBuy IMX
How it works
Three steps from Coinmama to here
- 1
Verify once
Government ID and a selfie, online in minutes. Stuck? Call the branch or come in and finish it in person.
- 2
Pay your way
Apple Pay, Google Pay, card, ACH, wire, Cash App, cash in branch or cash by mail. The full price is on screen before you confirm.
- 3
Receive and keep going
Coins land in your own wallet or the free Anytime Capital wallet. Sell back to an FDIC-insured cash account and spend with the debit card.
Ready to leave Coinmama behind?
Anytime Capital is a U.S. money services business serving customers worldwide, with a branch in Atlanta, an office in Miami, and card pricing from 4% with the spread included. Verification takes minutes, nine payment methods are live, and (470) 748-2530 reaches a person during business hours.





- Wire transfer
- Cash in person
Digital assets are not FDIC-insured, are not bank deposits, and may lose value. Availability and limits subject to identity verification and compliance review.
Questions
Is Coinmama legit? What that does and does not mean: FAQ
More on Coinmama
Other questions people ask before switching
Keep exploring
Important Disclosures
- Information about Coinmama is based on its published pricing, terms of service and independent reviews as of September 2026. Fees, availability and features change; confirm the exact quote in each platform's checkout before you pay.
- Anytime Capital pricing shown as "from" reflects the lowest published rate; your quote depends on payment method, order size and verification and is displayed in full before you confirm.
- Anytime Capital and Coinmama are independent companies. This page is not endorsed by or affiliated with Coinmama. Third-party names and logos are used only to identify the platform being compared and remain the property of their owners.
- This comparison is for information only and is not financial, investment, tax or legal advice.
- Cryptocurrency is not FDIC insured, is not a bank deposit and may lose value. The FDIC-insured cash account refers to U.S. dollar balances held at a partner bank; digital assets are not covered.