Reviews
Binance.US
Our pickBinance.US reviews: the pattern behind the stars
Customers who rate Binance.US are consistent: a published flat fee schedule and a familiar binance-style interface when things work, and frustration when they do not. Here is the pattern, and how Anytime Capital was designed around each complaint.
- about 400 Trustpilot reviews averaging 4.0 / 5
- Most praise: a published flat fee schedule and a familiar Binance-style interface
- Most complaints: USD deposits and withdrawals switched off from June 2023 to February 2025
Updated September 2026. Binance.US figures from its published pricing, terms and independent reviews.
- FinCEN-registered U.S. money services business
- Atlanta branch · Miami office
- 8,000+ completed trades
- FDIC-insured cash account
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Buy BTCBitcoin$81,242+5.08%.svg)
Buy ETHEthereum$2,516+5.18%.svg)
Buy USDTTether$1.0000+0.03%.svg)
Buy USDCUSD Coin$0.9999+0.01%.svg)
Buy SOLSolana$105.29+5.96%.svg)
Buy XRPXRP$1.46+9.21%.svg)
Buy LTCLitecoin$51.35+3.21%.svg)
Buy DOGEDogecoin$0.0895+10.07%.svg)
Buy TRXTRON$0.3313+1.98%.svg)
Buy ADACardano$0.2223+13.04%.svg)
Buy AVAXAvalanche$7.53+5.00%.svg)
Buy DOTPolkadot$0.8934+4.01%.svg)
Buy LINKChainlink$11.82+6.33%.svg)
Buy BCHBitcoin Cash$257.37+5.36%.svg)
Buy XLMStellar$0.1862+7.22%.svg)
Buy SHIBShiba Inu$0.000005+5.47%.svg)
Buy TONToncoin$1.38+3.55%.svg)
Buy SUISui$0.7897+8.51%
Quick answer
Is Binance.US reliable, according to reviews?
Binance.US holds around 4.0 / 5 on Trustpilot across about 400 reviews. Customers most often praise a published flat fee schedule and a familiar Binance-style interface. Negative reviews cluster around usd deposits and withdrawals switched off from june 2023 to february 2025, not available in new york, texas and several other states, accounts frozen or verification loops with only chat to escalate. Anytime Capital was built to remove each of those: more ways to pay when a card fails, a human to call when a review stalls, and one all-in price before you confirm.
4.0 / 5
Binance.US Trustpilot average
Compared platform
about 400
public Binance.US reviews
Compared platform
8,000+
Anytime Capital completed trades
Anytime Capital
$12M+
in verified peer-to-peer volume
Anytime Capital
Ways to pay: Binance.US vs Anytime Capital
Payment methods live for a customer today
- Anytime Capital
- Binance.US
Anytime Capital: Apple Pay, Google Pay, Debit card, Credit card, ACH bank transfer, Wire transfer, Cash App, Cash in branch, Cash by mail, each priced as one all-in number from 4% on card orders with the spread included. Binance.US: 5 of those rails, priced about 3.75% on debit card, Apple Pay and Google Pay purchases, on top of the trade, with network fee on crypto withdrawals; free ACH cash-out. Both exclude blockchain network fees. As of September 2026.
What Binance.US customers praise
Binance.US has a strangely small public review footprint for an exchange of its size: a few hundred Trustpilot reviews averaging around 4 out of 5, a fraction of what Coinbase or Kraken collect. Read the five-star reviews and the theme is the flat published schedule and a trading interface that Binance.com users recognize immediately. For an experienced trader in a supported state, the product does what it promises.
The one-star reviews are dominated by 2023 and its aftermath: dollars that could not come out for twenty months, accounts frozen during the turmoil, verification requests that went unanswered. More recent complaints are the ordinary custodial-exchange kind, a withdrawal held or a chat that does not resolve anything. The volume is low, but the pattern is the reason people search for a Binance.US alternative with a reliable dollar rail and a person to call.
What Binance.US customers complain about
The complaints repeat across Trustpilot and Reddit. USD deposits and withdrawals switched off from June 2023 to February 2025. Not available in New York, Texas and several other states. Accounts frozen or verification loops with only chat to escalate. Thin support and a small review footprint for an exchange this size. None of these mean Binance.US is doing anything wrong; they are the failure modes of its model, and every platform built the same way collects the same reviews.
- USD deposits and withdrawals switched off from June 2023 to February 2025
- Not available in New York, Texas and several other states
- Accounts frozen or verification loops with only chat to escalate
- Thin support and a small review footprint for an exchange this size
A front door, not a chat window
Binance.US is built to be used through a screen. We are built to be visited. Bring cash, bring questions, or bring a problem another platform could not solve.
- Atlanta branch
- 2549 Piedmont Road NE, Suite 110, Atlanta, GA 30324
- Hours
- Mon–Fri 10am–5pm · Sat 10am–2pm
- Phone
- (470) 748-2530
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How Anytime Capital was designed around those complaints
Declined card? Anytime Capital publishes crypto policies for 130+ U.S. banks so you know before you try, and offers ACH, wire, Cash App, cash in branch and cash by mail when a card will not work. Stuck in review? Call (470) 748-2530 or come to the Atlanta branch. Fee surprise? One total, one amount received, from 4% on cards. Our own record is public too: 8,000+ completed trades and $12M+ in volume on LocalCoinSwap, rated by the counterparty, plus Google and Trustpilot profiles you can read.
Leaving Binance.US? Your wallet address works here too.
Verify once with your ID and a selfie, pick a coin, choose any of nine ways to pay, and paste any wallet address you control. Card and Apple Pay orders confirm in minutes; wires settle the same business day.
- Non-custodial wallet, or your own address
- FDIC-insured cash account with a free debit card
- (470) 748-2530 during business hours
- Walk-in branch in Atlanta, office in Miami
Side by side
Binance.US vs Anytime Capital, row by row
A green check marks the platform with the edge on that row. Anytime Capital leads on 8 of 13.
Card purchase fee
- Binance.US
- About 3.75% on debit card, Apple Pay and Google Pay purchases, on top of the trade
- Anytime
- From 4% with the spread included, quoted in full before you confirm
Trading fees
- Binance.US
- 0% maker / 0.02% taker on all spot pairs since April 2026, with a few Tier 0 pairs at 0.01% taker
- Anytime
- One all-in price per order with the spread included, plus an OTC desk for size
Pay with cash
- Binance.US
- Not offered
- Anytime
- Cash at the Atlanta branch, or cash by mail from anywhere in the U.S.
Domestic wire
- Binance.US
- Domestic wire deposits accepted in USD-enabled states; fee varies by bank
- Anytime
- Same-day domestic wire for larger orders through the OTC desk
Apple Pay & Google Pay
- Binance.US
- Yes
- Anytime
- Yes
Talk to a human
- Binance.US
- Live chat seven days a week and support tickets; a phone line has been listed at times but is not consistently published
- Anytime
- Phone (470) 748-2530, email, and two walk-in offices
Physical locations
- Binance.US
- None for customers
- Anytime
- Atlanta branch and Miami office
Where it serves
- Binance.US
- Binance.US is a U.S.-only exchange operated by BAM Trading Services Inc., separate from Binance.com. It is not available in New York, Texas, Hawaii or Vermont, and its help center has listed additional states as unsupported or crypto-only at various times, so check the current list before signing up.
- Anytime
- Serves customers worldwide, with U.S. offices in Atlanta and Miami; eligibility confirmed during verification
Identity verification
- Binance.US
- Government ID, selfie and Social Security number on every account; a fully verified account is required for any trading.
- Anytime
- Government ID and selfie online, or in person at the Atlanta branch
Bank account & debit card
- Binance.US
- No FDIC-insured cash account
- Anytime
- FDIC-insured cash account with a free virtual debit card
Large orders
- Binance.US
- Binance.US offers an OTC portal for larger trades; retail customers are otherwise on the order book
- Anytime
- Dedicated OTC desk with a named contact
Custody of your coins
- Binance.US
- Held in your account until you withdraw
- Anytime
- Your own wallet address, or the free non-custodial Anytime Capital wallet
Regulation
- Binance.US
- Registered with FinCEN as a money services business and licensed as a money transmitter in most states, but without a New York BitLicense; the SEC's 2023 case against Binance.US was dismissed with prejudice in May 2025.
- Anytime
- U.S.-based, FinCEN-registered money services business
Ways to pay
9 ways to pay here. 5 at Binance.US.
The rails Binance.US has, it runs well. The ones it does not have are the ones a customer reaches for when a card is declined, an amount is large, or the money is in cash.
Apple PayInstant, from your phoneYesYes
Google PayInstant, Android and webYesYes
Debit cardVisa and MastercardYesYes
Credit cardAmex and Discover accepted hereLimitedYes- ACH bank transferLower cost, settles in business daysYesYes
- Domestic wireSame-day for larger ordersYesYes
Cash AppPay from your Cash App balanceNoYes- Cash in personAtlanta branch, counted at the counterNoYes
- Cash by mailFrom anywhere in the U.S.NoYes
Coins
Every major coin, one checkout
Most of the volume on any platform is in the same few dozen coins. Every one below has its own buy page here, with Apple Pay, card, ACH, wire and cash at checkout.
- BitcoinBuy BTC
- EthereumBuy ETH
- TetherBuy USDT
- USD CoinBuy USDC
- SolanaBuy SOL
- XRPBuy XRP
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BNBBuy BNB- DogecoinBuy DOGE
- TRONBuy TRX
- CardanoBuy ADA
- LitecoinBuy LTC
- ChainlinkBuy LINK
- AvalancheBuy AVAX
- PolkadotBuy DOT
- ToncoinBuy TON
- SuiBuy SUI
- Shiba InuBuy SHIB
- StellarBuy XLM
- Bitcoin CashBuy BCH
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PolygonBuy POL.svg)
UniswapBuy UNI.svg)
NEARBuy NEAR.svg)
HederaBuy HBAR.svg)
AptosBuy APT.svg)
ArbitrumBuy ARB.svg)
OptimismBuy OP.svg)
CosmosBuy ATOM.svg)
FilecoinBuy FIL.svg)
Ethereum ClassicBuy ETC.svg)
AaveBuy AAVE.svg)
InjectiveBuy INJ.svg)
BittensorBuy TAO.svg)
RenderBuy RENDER.svg)
SeiBuy SEI.svg)
StacksBuy STX.svg)
ImmutableBuy IMX
How it works
Three steps from Binance.US to here
- 1
Verify once
Government ID and a selfie, online in minutes. Stuck? Call the branch or come in and finish it in person.
- 2
Pay your way
Apple Pay, Google Pay, card, ACH, wire, Cash App, cash in branch or cash by mail. The full price is on screen before you confirm.
- 3
Receive and keep going
Coins land in your own wallet or the free Anytime Capital wallet. Sell back to an FDIC-insured cash account and spend with the debit card.
Ready to leave Binance.US behind?
Anytime Capital is a U.S. money services business serving customers worldwide, with a branch in Atlanta, an office in Miami, and card pricing from 4% with the spread included. Verification takes minutes, nine payment methods are live, and (470) 748-2530 reaches a person during business hours.
- Wire transfer
- Cash in person
Digital assets are not FDIC-insured, are not bank deposits, and may lose value. Availability and limits subject to identity verification and compliance review.
Questions
Binance.US reviews: the pattern behind the stars: FAQ
More on Binance.US
Other questions people ask before switching
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Important Disclosures
- Information about Binance.US is based on its published pricing, terms of service and independent reviews as of September 2026. Fees, availability and features change; confirm the exact quote in each platform's checkout before you pay.
- Anytime Capital pricing shown as "from" reflects the lowest published rate; your quote depends on payment method, order size and verification and is displayed in full before you confirm.
- Anytime Capital and Binance.US are independent companies. This page is not endorsed by or affiliated with Binance.US. Third-party names and logos are used only to identify the platform being compared and remain the property of their owners.
- This comparison is for information only and is not financial, investment, tax or legal advice.
- Cryptocurrency is not FDIC insured, is not a bank deposit and may lose value. The FDIC-insured cash account refers to U.S. dollar balances held at a partner bank; digital assets are not covered.