Why is Kraken not working?

Most "Kraken is down" reports are degraded performance during sharp price moves, a funding delay at a banking partner, or a paused deposit or withdrawal gateway for a single asset, rather than the whole exchange being offline.

How long will a pending Kraken order take?

Minutes when it is a blockchain confirmation, hours to days when it is a verification or compliance review. Open a ticket with the order ID rather than resubmitting.

Can I buy crypto today if Kraken is down?

Yes. Anytime Capital is independent of Kraken and its processors. Card and Apple Pay orders confirm in minutes, wires settle the same business day, and the Atlanta branch takes cash. Call (470) 748-2530 if you want someone to walk you through it.

Can I switch from Kraken to Anytime Capital without moving my crypto?

Yes. Withdraw from Kraken to a wallet you control (or leave it there), create an Anytime Capital account, verify once, and paste any wallet address at checkout. Nothing you already hold needs to move.

How does Anytime Capital pricing compare with Kraken?

Anytime Capital quotes one all-in number: card, Apple Pay and Google Pay orders start from 4% with the spread included, and the amount you pay and the crypto you receive are both on screen before you confirm. Kraken prices a card processing fee of about 3.75% on debit, credit, Apple Pay and Google Pay purchases, on top of a 1% Instant Buy fee and a spread, roughly 3.75% on the headline, with network fee on crypto withdrawals; free ACH cash-out, a small fee on Fedwire withdrawals. Blockchain network fees apply at both. Compare the crypto that lands on the same order size rather than the headline rate.

Is Anytime Capital regulated?

Anytime Capital is a U.S.-based money services business registered with FinCEN, serving customers worldwide, with a physical branch in Atlanta and an office in Miami. Identity verification is required before you can transact, the same as at every compliant platform.

Status

Kraken

Our pick

Is Kraken down? How to check, and what to do in the meantime

Every platform has bad days: a processor outage, an app that will not load, a withdrawal stuck on pending. If you are here because Kraken is not working right now, you do not have to wait it out.

Check Kraken's own status page and social channels first
Most "Kraken is down" reports are degraded performance during sharp price moves, a funding delay at a banking partner, or a paused deposit or withdrawal gateway for a single asset, rather than the whole exchange being offline.
Anytime Capital: finish the order today by card, Apple Pay, ACH, wire or cash

Kraken vs Anytime Capital, row by row

A green check marks the platform with the edge on that row. Anytime Capital leads on 10 of 15.

Category	Kraken	Our pick
Card purchase fee	A card processing fee of about 3.75% on debit, credit, Apple Pay and Google Pay purchases, on top of a 1% Instant Buy fee and a spread	From 4% with the spread included, quoted in full before you confirm
Trading fees	0.40% taker / 0.25% maker on Kraken Pro at the base tier	One all-in price per order with the spread included, plus an OTC desk for size
Pay with cash	Not offered	Cash at the Atlanta branch, or cash by mail from anywhere in the U.S.
Domestic wire	Fedwire deposits accepted through Kraken's banking partners	Same-day domestic wire for larger orders through the OTC desk
Apple Pay & Google Pay	Yes	Yes
Talk to a human	24/7 live chat and email tickets; voice support only through the app in specific cases	Phone (470) 748-2530, email, and two walk-in offices
Physical locations	None for customers	Atlanta branch and Miami office
Where it serves	Kraken serves most of the United States through Payward Ventures, Inc., but has refused New York since the 2015 BitLicense rather than apply for one, and does not serve Washington State; some products are also restricted in Maine and a few other states.	Serves customers worldwide, with U.S. offices in Atlanta and Miami; eligibility confirmed during verification
Identity verification	Government ID, selfie and Social Security number on every U.S. account; Pro and higher limits ask for proof of address.	Government ID and selfie online, or in person at the Atlanta branch
Bank account & debit card	No FDIC-insured cash account	FDIC-insured cash account with a free virtual debit card
Large orders	Kraken has an institutional OTC desk; retail customers are steered to Kraken Pro rather than a named trader	Dedicated OTC desk with a named contact
Custody of your coins	Held in your account until you withdraw	Your own wallet address, or the free non-custodial Anytime Capital wallet
Regulation	Registered with FinCEN as a money services business and licensed as a money transmitter in most states; the SEC's 2023 lawsuit against Kraken was dismissed in March 2025; Kraken has published proof-of-reserves attestations since 2014.	U.S.-based, FinCEN-registered money services business
If payments fail	Wait, or switch to bank transfer	Switch to ACH, wire, Cash App or cash the same day
If your order is stuck	Kraken warns that any phone number found online claiming to be Kraken support is a scam; callbacks are offered inside the app for certain issues only.	Call the branch and speak to someone who can see it

Card purchase fee

Kraken: A card processing fee of about 3.75% on debit, credit, Apple Pay and Google Pay purchases, on top of a 1% Instant Buy fee and a spread
Anytime: From 4% with the spread included, quoted in full before you confirm

Trading fees

Kraken: 0.40% taker / 0.25% maker on Kraken Pro at the base tier
Anytime: One all-in price per order with the spread included, plus an OTC desk for size

Pay with cash