What is Bybit's Trustpilot rating?

Around 3.3 / 5 across 7,500+ reviews as of September 2026. Ratings move, so check the live profile.

Is Bybit customer service good?

Chat is always open, but reviewers describe frozen accounts that wait weeks for a resolution.

Where can I read reviews of Anytime Capital?

On Google, on Trustpilot, and on LocalCoinSwap, where 8,000+ completed trades have been rated by the people on the other side of them.

Can I switch from Bybit to Anytime Capital without moving my crypto?

Yes. Withdraw from Bybit to a wallet you control (or leave it there), create an Anytime Capital account, verify once, and paste any wallet address at checkout. Nothing you already hold needs to move.

Is Anytime Capital regulated?

Anytime Capital is a U.S.-based money services business registered with FinCEN, serving customers worldwide, with a physical branch in Atlanta and an office in Miami. Identity verification is required before you can transact, the same as at every compliant platform.

Reviews

Bybit

Our pick

Bybit reviews: the pattern behind the stars

Q: How does Anytime Capital pricing compare with Bybit?

Anytime Capital quotes one all-in number: card, Apple Pay and Google Pay orders start from 4% with the spread included, and the amount you pay and the crypto you receive are both on screen before you confirm. Bybit prices card purchases are routed through third-party providers whose fees vary by provider, card and country, typically a few percent plus a spread; not available to U.S. customers, with a per-coin withdrawal fee set by Bybit. Blockchain network fees apply at both. Compare the crypto that lands on the same order size rather than the headline rate.

Customers who rate Bybit are consistent: deep derivatives liquidity, a published fee schedule, a polished app, and the way it kept withdrawals open through the 2025 hack when things work, and frustration when they do not. Here is the pattern, and how Anytime Capital was designed around each complaint.

7,500+ Trustpilot reviews averaging 3.3 / 5
Most praise: deep derivatives liquidity, a published fee schedule, a polished app, and the way it kept withdrawals open through the 2025 hack
Most complaints: Accounts frozen or suspended with slow resolutions

Buy crypto now Call (470) 748-2530 Get an OTC quote

Updated September 2026. Bybit figures from its published pricing, terms and independent reviews.

FinCEN-registered U.S. money services business
Atlanta branch · Miami office
8,000+ completed trades
FDIC-insured cash account

Quick answer

Is Bybit reliable, according to reviews?

Bybit holds around 3.3 / 5 on Trustpilot across 7,500+ reviews. Customers most often praise deep derivatives liquidity, a published fee schedule, a polished app, and the way it kept withdrawals open through the 2025 hack. Negative reviews cluster around accounts frozen or suspended with slow resolutions, not available in the united states, and vpn accounts closed at kyc, card purchases routed to third parties with their own fees. Anytime Capital was built to remove each of those: more ways to pay when a card fails, a human to call when a review stalls, and one all-in price before you confirm.

Buy crypto now Call (470) 748-2530 Get an OTC quote

3.3 / 5
Bybit Trustpilot average
Compared platform
7,500+
public Bybit reviews
Compared platform
8,000+
Anytime Capital completed trades
Anytime Capital
$12M+
in verified peer-to-peer volume
Anytime Capital

Card pricing at Anytime Capital, where Bybit has no card rail

Published fee percentages on a debit or credit card order

Bybit does not sell crypto for a card payment directly: card purchases are routed through third-party providers whose fees vary by provider, card and country, typically a few percent plus a spread; not available to U.S. customers. Anytime Capital card pricing starts from 4% and is shown in full before you confirm, excluding network fees. As of September 2026.

What Bybit customers praise

Bybit's Trustpilot profile sits around 3.3 out of 5 across more than 7,500 reviews, and its app-store ratings are far higher, above 4.5 from more than a million Android users. The five-star reviews come from traders: deep liquidity, a published fee schedule, a fast app, and a company that kept withdrawals open through a $1.5 billion theft. For a derivatives trader in a country Bybit serves, it is a platform people stay on.

The one-star reviews describe frozen accounts and slow resolutions, losses on leveraged products, and a category specific to Bybit: Americans who opened accounts through a VPN and lost access at KYC. Some of those reviews are angry at Bybit for following its own rules. For a U.S. reader, the lesson is not that Bybit is bad; it is that the reviews describe a product they cannot legitimately use.

What Bybit customers complain about

The complaints repeat across Trustpilot and Reddit. Accounts frozen or suspended with slow resolutions. Not available in the United States, and VPN accounts closed at KYC. Card purchases routed to third parties with their own fees. Losses on leveraged products the platform is built around. None of these mean Bybit is doing anything wrong; they are the failure modes of its model, and every platform built the same way collects the same reviews.

Accounts frozen or suspended with slow resolutions
Not available in the United States, and VPN accounts closed at KYC
Card purchases routed to third parties with their own fees
Losses on leveraged products the platform is built around

A front door, not a chat window

Bybit is built to be used through a screen. We are built to be visited. Bring cash, bring questions, or bring a problem another platform could not solve.

Atlanta branch: 2549 Piedmont Road NE, Suite 110, Atlanta, GA 30324
Hours: Mon–Fri 10am–5pm · Sat 10am–2pm
Phone: (470) 748-2530

Anytime Capital branch storefront on Piedmont Road in Atlanta — Atlanta branch, Piedmont Road NE

One Biscayne Tower in Miami, home of the Anytime Capital Miami office — Miami office, One Biscayne Tower

How Anytime Capital was designed around those complaints

Declined card? Anytime Capital publishes crypto policies for 130+ U.S. banks so you know before you try, and offers ACH, wire, Cash App, cash in branch and cash by mail when a card will not work. Stuck in review? Call (470) 748-2530 or come to the Atlanta branch. Fee surprise? One total, one amount received, from 4% on cards. Our own record is public too: 8,000+ completed trades and $12M+ in volume on LocalCoinSwap, rated by the counterparty, plus Google and Trustpilot profiles you can read.

Leaving Bybit? Your wallet address works here too.

Verify once with your ID and a selfie, pick a coin, choose any of nine ways to pay, and paste any wallet address you control. Card and Apple Pay orders confirm in minutes; wires settle the same business day.

Buy crypto now Open a free account

Non-custodial wallet, or your own address
FDIC-insured cash account with a free debit card
(470) 748-2530 during business hours
Walk-in branch in Atlanta, office in Miami

Side by side

Bybit vs Anytime Capital, row by row

A green check marks the platform with the edge on that row. Anytime Capital leads on 10 of 13.

Category	Bybit	Our pick
Card purchase fee	Card purchases are routed through third-party providers whose fees vary by provider, card and country, typically a few percent plus a spread; not available to U.S. customers	From 4% with the spread included, quoted in full before you confirm
Trading fees	0.10% taker / 0.10% maker on spot at the base tier, falling with VIP level	One all-in price per order with the spread included, plus an OTC desk for size
Pay with cash	Not offered	Cash at the Atlanta branch, or cash by mail from anywhere in the U.S.
Domestic wire	No U.S. rail of any kind; U.S. residents are excluded	Same-day domestic wire for larger orders through the OTC desk
Apple Pay & Google Pay	No	Yes
Talk to a human	24/7 live chat and email; no phone line	Phone (470) 748-2530, email, and two walk-in offices
Physical locations	None for customers	Atlanta branch and Miami office
Where it serves	Bybit lists the United States as an excluded jurisdiction, holds no FinCEN registration or state money transmitter licenses, blocks U.S. IP addresses and identity documents, and requires full KYC on every account, so U.S. residents cannot legally or practically use it.	Serves customers worldwide, with U.S. offices in Atlanta and Miami; eligibility confirmed during verification
Identity verification	Government ID and a selfie on every account since Bybit removed its no-KYC tier; U.S. documents are rejected.	Government ID and selfie online, or in person at the Atlanta branch
Bank account & debit card	No FDIC-insured cash account	FDIC-insured cash account with a free virtual debit card
Large orders	Bybit runs an institutional OTC desk in the countries it serves; nothing is available to U.S. residents	Dedicated OTC desk with a named contact
Custody of your coins	Held in your account until you withdraw	Your own wallet address, or the free non-custodial Anytime Capital wallet
Regulation	Licensed in Dubai by VARA, licensed under MiCA in the EU through its Austrian entity since May 2025, and registered in several other jurisdictions; it holds no U.S. licenses.	U.S.-based, FinCEN-registered money services business

Card purchase fee
Bybit
Card purchases are routed through third-party providers whose fees vary by provider, card and country, typically a few percent plus a spread; not available to U.S. customers
Anytime
From 4% with the spread included, quoted in full before you confirm
Trading fees
Bybit
0.10% taker / 0.10% maker on spot at the base tier, falling with VIP level
Anytime
One all-in price per order with the spread included, plus an OTC desk for size
Pay with cash
Bybit
Not offered
Anytime
Cash at the Atlanta branch, or cash by mail from anywhere in the U.S.
Domestic wire
Bybit
No U.S. rail of any kind; U.S. residents are excluded
Anytime
Same-day domestic wire for larger orders through the OTC desk
Apple Pay & Google Pay
Bybit
No
Anytime
Yes
Talk to a human
Bybit
24/7 live chat and email; no phone line
Anytime
Phone (470) 748-2530, email, and two walk-in offices
Physical locations
Bybit
None for customers
Anytime
Atlanta branch and Miami office
Where it serves
Bybit
Bybit lists the United States as an excluded jurisdiction, holds no FinCEN registration or state money transmitter licenses, blocks U.S. IP addresses and identity documents, and requires full KYC on every account, so U.S. residents cannot legally or practically use it.
Anytime
Serves customers worldwide, with U.S. offices in Atlanta and Miami; eligibility confirmed during verification
Identity verification
Bybit
Government ID and a selfie on every account since Bybit removed its no-KYC tier; U.S. documents are rejected.
Anytime
Government ID and selfie online, or in person at the Atlanta branch
Bank account & debit card
Bybit
No FDIC-insured cash account
Anytime
FDIC-insured cash account with a free virtual debit card
Large orders
Bybit
Bybit runs an institutional OTC desk in the countries it serves; nothing is available to U.S. residents
Anytime
Dedicated OTC desk with a named contact
Custody of your coins
Bybit
Held in your account until you withdraw
Anytime
Your own wallet address, or the free non-custodial Anytime Capital wallet
Regulation
Bybit
Licensed in Dubai by VARA, licensed under MiCA in the EU through its Austrian entity since May 2025, and registered in several other jurisdictions; it holds no U.S. licenses.
Anytime
U.S.-based, FinCEN-registered money services business

Ways to pay

9 ways to pay here. 0 at Bybit.

Bybit does not take U.S. dollars from a U.S. customer directly. Every rail below is live at Anytime Capital, including the ones no online platform offers.

MethodBybitAnytime Capital

Apple PayInstant, from your phoneNoYes
Google PayInstant, Android and webNoYes
Debit cardVisa and MastercardNoYes
Credit cardAmex and Discover accepted hereNoYes
ACH bank transferLower cost, settles in business daysNoYes
Domestic wireSame-day for larger ordersNoYes
Cash AppPay from your Cash App balanceNoYes
Cash in personAtlanta branch, counted at the counterNoYes
Cash by mailFrom anywhere in the U.S.NoYes

Coins

Every major coin, one checkout

Most of the volume on any platform is in the same few dozen coins. Every one below has its own buy page here, with Apple Pay, card, ACH, wire and cash at checkout.

How it works

Three steps from Bybit to here

1
Verify once
Government ID and a selfie, online in minutes. Stuck? Call the branch or come in and finish it in person.
2
Pay your way
Apple Pay, Google Pay, card, ACH, wire, Cash App, cash in branch or cash by mail. The full price is on screen before you confirm.
3
Receive and keep going
Coins land in your own wallet or the free Anytime Capital wallet. Sell back to an FDIC-insured cash account and spend with the debit card.

Buy crypto now Call (470) 748-2530 Get an OTC quote

Ready to leave Bybit behind?

Anytime Capital is a U.S. money services business serving customers worldwide, with a branch in Atlanta, an office in Miami, and card pricing from 4% with the spread included. Verification takes minutes, nine payment methods are live, and (470) 748-2530 reaches a person during business hours.

Wire transfer
Cash in person

Buy crypto now See fees & limits

Digital assets are not FDIC-insured, are not bank deposits, and may lose value. Availability and limits subject to identity verification and compliance review.

Questions