What is Crypto.com's Trustpilot rating?

Around 1.5 / 5 across 9,000+ reviews as of September 2026. Ratings move, so check the live profile.

Is Crypto.com customer service good?

Chat is always open, but reviewers describe it as slow to reach a human and unable to move a locked account.

Where can I read reviews of Anytime Capital?

On Google, on Trustpilot, and on LocalCoinSwap, where 8,000+ completed trades have been rated by the people on the other side of them.

Can I switch from Crypto.com to Anytime Capital without moving my crypto?

Yes. Withdraw from Crypto.com to a wallet you control (or leave it there), create an Anytime Capital account, verify once, and paste any wallet address at checkout. Nothing you already hold needs to move.

How does Anytime Capital pricing compare with Crypto.com?

Anytime Capital quotes one all-in number: card, Apple Pay and Google Pay orders start from 4% with the spread included, and the amount you pay and the crypto you receive are both on screen before you confirm. Crypto.com prices a 2.99% fee on credit and debit card purchases in the app, plus a spread in the quoted price; Crypto.com has periodically waived the card fee for new users, roughly 2.99% on the headline, with a fixed per-coin withdrawal fee on crypto; free ACH cash-out. Blockchain network fees apply at both. Compare the crypto that lands on the same order size rather than the headline rate.

Is Anytime Capital regulated?

Anytime Capital is a U.S.-based money services business registered with FinCEN, serving customers worldwide, with a physical branch in Atlanta and an office in Miami. Identity verification is required before you can transact, the same as at every compliant platform.

Reviews

Crypto.com

Our pick

Crypto.com reviews: the pattern behind the stars

Customers who rate Crypto.com are consistent: the visa card's rewards, a polished app, and a long coin list when things work, and frustration when they do not. Here is the pattern, and how Anytime Capital was designed around each complaint.

9,000+ Trustpilot reviews averaging 1.5 / 5
Most praise: the Visa card's rewards, a polished app, and a long coin list
Most complaints: Accounts locked with only a chat window to appeal

Crypto.com vs Anytime Capital, row by row

A green check marks the platform with the edge on that row. Anytime Capital leads on 9 of 13.

Category	Crypto.com	Our pick
Card purchase fee	A 2.99% fee on credit and debit card purchases in the app, plus a spread in the quoted price; Crypto.com has periodically waived the card fee for new users	From 4% with the spread included, quoted in full before you confirm
Trading fees	the app prices by spread and the separate Crypto.com Exchange uses maker and taker fees that fall with volume and CRO staking	One all-in price per order with the spread included, plus an OTC desk for size
Pay with cash	Not offered	Cash at the Atlanta branch, or cash by mail from anywhere in the U.S.
Domestic wire	Wire support for U.S. customers has changed with banking partners; ACH is the primary rail	Same-day domestic wire for larger orders through the OTC desk
Apple Pay & Google Pay	Yes	Yes
Talk to a human	24/7 in-app chat and email; no phone line	Phone (470) 748-2530, email, and two walk-in offices
Physical locations	None for customers	Atlanta branch and Miami office
Where it serves	Crypto.com serves U.S. customers through Foris DAX, Inc., a FinCEN-registered money services business with state money transmitter licenses, but the app is not available to New York residents, and the Crypto.com Exchange is a separate product with its own U.S. rollout.	Serves customers worldwide, with U.S. branches in Atlanta, Miami and Houston; eligibility confirmed during verification
Identity verification	Government ID, selfie and Social Security number on every U.S. account; source-of-funds questions on larger activity.	Government ID and selfie online, or in person at the Atlanta branch
Bank account & debit card	No FDIC-insured cash account	FDIC-insured cash account with a free virtual debit card
Large orders	An institutional OTC desk exists; retail customers are steered to the Exchange	Dedicated OTC desk with a named contact
Custody of your coins	Held in your account until you withdraw	Your own wallet address, or the free non-custodial Anytime Capital wallet
Regulation	U.S. business registered with FinCEN and licensed as a money transmitter in most states; the group also holds a Singapore major payment institution license, a UK e-money license, a Dubai VASP license, and U.S. derivatives registrations.	U.S.-based, FinCEN-registered money services business

Card purchase fee

Crypto.com: A 2.99% fee on credit and debit card purchases in the app, plus a spread in the quoted price; Crypto.com has periodically waived the card fee for new users
Anytime: From 4% with the spread included, quoted in full before you confirm

Trading fees

Crypto.com: the app prices by spread and the separate Crypto.com Exchange uses maker and taker fees that fall with volume and CRO staking
Anytime: One all-in price per order with the spread included, plus an OTC desk for size

Pay with cash