Why is Xcoins not working?

Most "Xcoins is down" reports are a card issuer declining a crypto purchase or Zero Hash pausing service in a state, while xcoins.com itself is up; the site is standalone, so real outages are rare and short.

How long will a pending Xcoins order take?

Minutes when it is a blockchain confirmation, hours to days when it is a verification or compliance review. Open a ticket with the order ID rather than resubmitting.

Can I buy crypto today if Xcoins is down?

Yes. Anytime Capital is independent of Xcoins and its processors. Card and Apple Pay orders confirm in minutes, wires settle the same business day, and the Atlanta branch takes cash. Call (470) 748-2530 if you want someone to walk you through it.

Can I switch from Xcoins to Anytime Capital without moving my crypto?

Yes. Both send purchased crypto to a wallet address you control, so nothing needs to move. Create an Anytime Capital account, verify once with your ID and a selfie, and paste the same address at checkout.

How does Anytime Capital pricing compare with Xcoins?

Anytime Capital quotes one all-in number: card, Apple Pay and Google Pay orders start from 4% with the spread included, and the amount you pay and the crypto you receive are both on screen before you confirm. Xcoins prices a buy fee widely reported at 4% to 6% of the order plus a 3.9% card processing fee, shown together on the final confirmation step, plus the network fee, roughly 7.9%–9.9% on the headline, with none; coins are sent to your wallet address and Xcoins does not charge to send them. Blockchain network fees apply at both. Compare the crypto that lands on the same order size rather than the headline rate.

Is Anytime Capital regulated?

Anytime Capital is a U.S.-based money services business registered with FinCEN, serving customers worldwide, with a physical branch in Atlanta and an office in Miami. Identity verification is required before you can transact, the same as at every compliant platform.

Status

Xcoins

Our pick

Is Xcoins down? How to check, and what to do in the meantime

Every platform has bad days: a processor outage, an app that will not load, a withdrawal stuck on pending. If you are here because Xcoins is not working right now, you do not have to wait it out.

Check Xcoins's own status page and social channels first
Most "Xcoins is down" reports are a card issuer declining a crypto purchase or Zero Hash pausing service in a state, while xcoins.com itself is up; the site is standalone, so real outages are rare and short.
Anytime Capital: finish the order today by card, Apple Pay, ACH, wire or cash

Xcoins vs Anytime Capital, row by row

A green check marks the platform with the edge on that row. Anytime Capital leads on 10 of 15.

Category	Xcoins	Our pick
Card purchase fee	A buy fee widely reported at 4% to 6% of the order plus a 3.9% card processing fee, shown together on the final confirmation step, plus the network fee	From 4% with the spread included, quoted in full before you confirm
Bank transfer fee	bank transfer is SEPA for EU customers only; no U.S. bank rail is advertised	ACH and wire priced per order; wires clear same day for larger amounts
Pay with cash	Not offered	Cash at the Atlanta branch, or cash by mail from anywhere in the U.S.
Domestic wire	Not offered as a U.S. rail; bank transfer is SEPA in the EU only	Same-day domestic wire for larger orders through the OTC desk
Apple Pay & Google Pay	Yes	Yes
Talk to a human	24/7 live chat, email and a U.S. phone line, +1 (305) 946-1796	Phone (470) 748-2530, email, and two walk-in offices
Physical locations	None for customers	Atlanta branch and Miami office
Where it serves	Xcoins serves U.S. customers as an agent of Zero Hash LLC, which holds money transmitter licenses in most states; Zero Hash's own terms exclude New York, so Xcoins is not available there.	Serves customers worldwide, with U.S. branches in Atlanta, Miami and Houston; eligibility confirmed during verification
Identity verification	Government ID and a selfie on every account, with proof of address and source-of-funds checks for larger or repeated orders.	Government ID and selfie online, or in person at the Atlanta branch
Bank account & debit card	No FDIC-insured cash account	FDIC-insured cash account with a free virtual debit card
Large orders	Limits rise with verification; no dedicated desk for a retail buyer	Dedicated OTC desk with a named contact
Custody of your coins	Your own wallet; you hold the keys	Your own wallet address, or the free non-custodial Anytime Capital wallet
Regulation	Holds a Class 3 Virtual Financial Assets license from the Malta Financial Services Authority, granted in 2021, and serves U.S. customers as an agent of Zero Hash LLC, a FinCEN-registered and state-licensed money transmitter.	U.S.-based, FinCEN-registered money services business
If payments fail	Wait for the incident to clear	Switch to ACH, wire, Cash App or cash the same day
If your order is stuck	Xcoins is one of the few card brokers with a phone number, and its reviews credit the support team even when the outcome was an account closure.	Call the branch and speak to someone who can see it

Card purchase fee

Xcoins: A buy fee widely reported at 4% to 6% of the order plus a 3.9% card processing fee, shown together on the final confirmation step, plus the network fee
Anytime: From 4% with the spread included, quoted in full before you confirm

Bank transfer fee

Xcoins: bank transfer is SEPA for EU customers only; no U.S. bank rail is advertised
Anytime: ACH and wire priced per order; wires clear same day for larger amounts

Pay with cash

Xcoins: Not offered
Anytime: Cash at the Atlanta branch, or cash by mail from anywhere in the U.S.

Domestic wire

Xcoins: Not offered as a U.S. rail; bank transfer is SEPA in the EU only

Is Xcoins down? How to check, and what to do in the meantime

Is Xcoins down right now?

What a card purchase costs: Xcoins vs Anytime Capital

How to tell whether Xcoins is actually down

What to do if your Xcoins order is stuck

A front door, not a chat window

Buy now, on a platform you can call

Leaving Xcoins? Your wallet address works here too.

Xcoins vs Anytime Capital, row by row

9 ways to pay here. 4 at Xcoins.

Every major coin, one checkout

Three steps from Xcoins to here

Verify once

Pay your way

Receive and keep going

Ready to leave Xcoins behind?

Is Xcoins down? How to check, and what to do in the meantime: FAQ

Other questions people ask before switching

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Important Disclosures