What is LBank's Trustpilot rating?

LBank does not have a large Trustpilot footprint; most public feedback is on Reddit and app stores.

Is LBank customer service good?

Chat answers quickly for routine questions. Reviewers whose withdrawals were held describe tickets that go unanswered for weeks.

Where can I read reviews of Anytime Capital?

On Google, on Trustpilot, and on LocalCoinSwap, where 8,000+ completed trades have been rated by the people on the other side of them.

Can I switch from LBank to Anytime Capital without moving my crypto?

Yes. Withdraw from LBank to a wallet you control (or leave it there), create an Anytime Capital account, verify once, and paste any wallet address at checkout. Nothing you already hold needs to move.

Is Anytime Capital regulated?

Anytime Capital is a U.S.-based money services business registered with FinCEN, serving customers worldwide, with a physical branch in Atlanta and an office in Miami. Identity verification is required before you can transact, the same as at every compliant platform.

Reviews

LBank

Our pick

LBank reviews: the pattern behind the stars

Q: How does Anytime Capital pricing compare with LBank?

Anytime Capital quotes one all-in number: card, Apple Pay and Google Pay orders start from 4% with the spread included, and the amount you pay and the crypto you receive are both on screen before you confirm. LBank prices third-party card purchases through partner processors at whatever rate the partner quotes, and none of them serve U.S. residents; LBank itself charges no card fee because it runs no card rail, with a per-coin network fee set by LBank, which reviewers note runs above the on-chain cost on some networks. Blockchain network fees apply at both. Compare the crypto that lands on the same order size rather than the headline rate.

Customers who rate LBank are consistent: early listings of small-cap tokens and a published fee schedule when things work, and frustration when they do not. Here is the pattern, and how Anytime Capital was designed around each complaint.

LBank: Offshore altcoin exchange with 900-plus tokens, U.S. excluded
Most praise: early listings of small-cap tokens and a published fee schedule
Most complaints: Withdrawals held "under review" for weeks without a stated reason

Buy crypto now Call (470) 748-2530 Buy Bitcoin now

Updated September 2026. LBank figures from its published pricing, terms and independent reviews.

FinCEN-registered U.S. money services business
Atlanta branch · Miami office
8,000+ completed trades
FDIC-insured cash account

Quick answer

Is LBank reliable, according to reviews?

Customers most often praise early listings of small-cap tokens and a published fee schedule. Negative reviews cluster around withdrawals held "under review" for weeks without a stated reason, accounts restricted after profitable trades, support tickets unanswered or answered with templates. Anytime Capital was built to remove each of those: more ways to pay when a card fails, a human to call when a review stalls, and one all-in price before you confirm.

Buy crypto now Call (470) 748-2530 Buy Bitcoin now

—
LBank Trustpilot average
Compared platform
900+
LBank at a glance
Compared platform
8,000+
Anytime Capital completed trades
Anytime Capital
$12M+
in verified peer-to-peer volume
Anytime Capital

Card pricing at Anytime Capital, where LBank has no card rail

Published fee percentages on a debit or credit card order

LBank does not sell crypto for a card payment directly: third-party card purchases through partner processors at whatever rate the partner quotes, and none of them serve U.S. residents; LBank itself charges no card fee because it runs no card rail. Anytime Capital card pricing starts from 4% and is shown in full before you confirm, excluding network fees. As of September 2026.

What LBank customers praise

LBank's public reviews are numerous and mostly negative. Its Trustpilot profile scores below 2 out of 5 depending on when you look, and Trustpilot has removed fake reviews from it, which is itself a data point. The five-star reviews praise early listings of small-cap tokens, a published fee schedule and a responsive chat for routine questions. The one-star reviews are about one thing: a withdrawal marked under review, a request for more documents, and then nothing.

The pattern shows up off Trustpilot too. A 2024 thread on Reddit's main crypto forum titled around LBank holding funds and not replying drew hundreds of upvotes and dozens of similar stories, including accounts restricted after profitable trades and balances held for months after documents were supplied. None of that proves intent, and many customers never hit it. It does mean the exit is the risk.

Anytime Capital's reviews come from 8,000-plus completed trades in dollars, and the answer to a stalled order is a phone number in Atlanta rather than a ticket queue offshore.

What LBank customers complain about

The complaints repeat across Trustpilot and Reddit. Withdrawals held "under review" for weeks without a stated reason. Accounts restricted after profitable trades. Support tickets unanswered or answered with templates. Withdrawal fees above the network cost on some coins. None of these mean LBank is doing anything wrong; they are the failure modes of its model, and every platform built the same way collects the same reviews.

Withdrawals held "under review" for weeks without a stated reason
Accounts restricted after profitable trades
Support tickets unanswered or answered with templates
Withdrawal fees above the network cost on some coins

A front door, not a chat window

LBank is built to be used through a screen. We are built to be visited. Bring cash, bring questions, or bring a problem another platform could not solve.

Atlanta branch: 2549 Piedmont Road NE, Suite 110, Atlanta, GA 30324
Hours: Mon–Fri 10am–5pm · Sat 10am–2pm
Phone: (470) 748-2530

Anytime Capital branch storefront on Piedmont Road in Atlanta — Atlanta branch, Piedmont Road NE

One Biscayne Tower in Miami, home of the Anytime Capital Miami office — Miami office, One Biscayne Tower

How Anytime Capital was designed around those complaints

Declined card? Anytime Capital publishes crypto policies for 130+ U.S. banks so you know before you try, and offers ACH, wire, Cash App, cash in branch and cash by mail when a card will not work. Stuck in review? Call (470) 748-2530 or come to the Atlanta branch. Fee surprise? One total, one amount received, from 4% on cards. Our own record is public too: 8,000+ completed trades and $12M+ in volume on LocalCoinSwap, rated by the counterparty, plus Google and Trustpilot profiles you can read.

Leaving LBank? Your wallet address works here too.

Verify once with your ID and a selfie, pick a coin, choose any of nine ways to pay, and paste any wallet address you control. Card and Apple Pay orders confirm in minutes; wires settle the same business day.

Buy crypto now Open a free account

Non-custodial wallet, or your own address
FDIC-insured cash account with a free debit card
(470) 748-2530 during business hours
Walk-in branch in Atlanta, office in Miami

Side by side

LBank vs Anytime Capital, row by row

A green check marks the platform with the edge on that row. Anytime Capital leads on 10 of 13.

Category	LBank	Our pick
Card purchase fee	Third-party card purchases through partner processors at whatever rate the partner quotes, and none of them serve U.S. residents; LBank itself charges no card fee because it runs no card rail	From 4% with the spread included, quoted in full before you confirm
Trading fees	0.1% maker and taker on spot at the base tier, 0.02% maker and 0.06% taker on futures	One all-in price per order with the spread included, plus an OTC desk for size
Pay with cash	Not offered	Cash at the Atlanta branch, or cash by mail from anywhere in the U.S.
Domestic wire	Not offered; no fiat rails for U.S. customers	Same-day domestic wire for larger orders through the OTC desk
Apple Pay & Google Pay	No	Yes
Talk to a human	24/7 live chat and support tickets; no phone line	Phone (470) 748-2530, email, and two walk-in offices
Physical locations	None for customers	Atlanta branch and Miami office
Where it serves	LBank does not serve U.S. customers. Its user agreement excludes residents of the United States, it holds no U.S. license, and there is no separate U.S. entity.	Serves customers worldwide, with U.S. offices in Atlanta and Miami; eligibility confirmed during verification
Identity verification	Basic trading and crypto deposits without identity verification, with a daily withdrawal cap; verified accounts submit a government ID and a selfie for higher limits, and compliance reviews can demand more at any point.	Government ID and selfie online, or in person at the Atlanta branch
Bank account & debit card	No FDIC-insured cash account	FDIC-insured cash account with a free virtual debit card
Large orders	Deep books on a few majors, thin on most of its 900-plus listings; no U.S. OTC desk	Dedicated OTC desk with a named contact
Custody of your coins	Held in your account until you withdraw	Your own wallet address, or the free non-custodial Anytime Capital wallet
Regulation	Registered in the British Virgin Islands and claims registrations in several other jurisdictions; not licensed by FinCEN, any U.S. state, or a major national regulator, and not verifiable beyond its own statements.	U.S.-based, FinCEN-registered money services business

Card purchase fee
LBank
Third-party card purchases through partner processors at whatever rate the partner quotes, and none of them serve U.S. residents; LBank itself charges no card fee because it runs no card rail
Anytime
From 4% with the spread included, quoted in full before you confirm
Trading fees
LBank
0.1% maker and taker on spot at the base tier, 0.02% maker and 0.06% taker on futures
Anytime
One all-in price per order with the spread included, plus an OTC desk for size
Pay with cash
LBank
Not offered
Anytime
Cash at the Atlanta branch, or cash by mail from anywhere in the U.S.
Domestic wire
LBank
Not offered; no fiat rails for U.S. customers
Anytime
Same-day domestic wire for larger orders through the OTC desk
Apple Pay & Google Pay
LBank
No
Anytime
Yes
Talk to a human
LBank
24/7 live chat and support tickets; no phone line
Anytime
Phone (470) 748-2530, email, and two walk-in offices
Physical locations
LBank
None for customers
Anytime
Atlanta branch and Miami office
Where it serves
LBank
LBank does not serve U.S. customers. Its user agreement excludes residents of the United States, it holds no U.S. license, and there is no separate U.S. entity.
Anytime
Serves customers worldwide, with U.S. offices in Atlanta and Miami; eligibility confirmed during verification
Identity verification
LBank
Basic trading and crypto deposits without identity verification, with a daily withdrawal cap; verified accounts submit a government ID and a selfie for higher limits, and compliance reviews can demand more at any point.
Anytime
Government ID and selfie online, or in person at the Atlanta branch
Bank account & debit card
LBank
No FDIC-insured cash account
Anytime
FDIC-insured cash account with a free virtual debit card
Large orders
LBank
Deep books on a few majors, thin on most of its 900-plus listings; no U.S. OTC desk
Anytime
Dedicated OTC desk with a named contact
Custody of your coins
LBank
Held in your account until you withdraw
Anytime
Your own wallet address, or the free non-custodial Anytime Capital wallet
Regulation
LBank
Registered in the British Virgin Islands and claims registrations in several other jurisdictions; not licensed by FinCEN, any U.S. state, or a major national regulator, and not verifiable beyond its own statements.
Anytime
U.S.-based, FinCEN-registered money services business

Ways to pay

9 ways to pay here. 0 at LBank.

LBank does not take U.S. dollars from a U.S. customer directly. Every rail below is live at Anytime Capital, including the ones no online platform offers.

MethodLBankAnytime Capital

Apple PayInstant, from your phoneNoYes
Google PayInstant, Android and webNoYes
Debit cardVisa and MastercardNoYes
Credit cardAmex and Discover accepted hereNoYes
ACH bank transferLower cost, settles in business daysNoYes
Domestic wireSame-day for larger ordersNoYes
Cash AppPay from your Cash App balanceNoYes
Cash in personAtlanta branch, counted at the counterNoYes
Cash by mailFrom anywhere in the U.S.NoYes

Coins

Every major coin, one checkout

Most of the volume on any platform is in the same few dozen coins. Every one below has its own buy page here, with Apple Pay, card, ACH, wire and cash at checkout.

How it works

Three steps from LBank to here

1
Verify once
Government ID and a selfie, online in minutes. Stuck? Call the branch or come in and finish it in person.
2
Pay your way
Apple Pay, Google Pay, card, ACH, wire, Cash App, cash in branch or cash by mail. The full price is on screen before you confirm.
3
Receive and keep going
Coins land in your own wallet or the free Anytime Capital wallet. Sell back to an FDIC-insured cash account and spend with the debit card.

Buy crypto now Call (470) 748-2530 Buy Bitcoin now

Ready to leave LBank behind?

Anytime Capital is a U.S. money services business serving customers worldwide, with a branch in Atlanta, an office in Miami, and card pricing from 4% with the spread included. Verification takes minutes, nine payment methods are live, and (470) 748-2530 reaches a person during business hours.

Wire transfer
Cash in person

Buy crypto now See fees & limits

Digital assets are not FDIC-insured, are not bank deposits, and may lose value. Availability and limits subject to identity verification and compliance review.

Questions