# Sale Alerts in Slack, Discord and Microsoft Teams

> Post new payments, refunds, disputes, payouts, subscriptions, invoices and a daily summary to your team's Slack, Discord or Microsoft Teams channel.

Source: https://anytime-capital.com/docs/team-chat-alerts · Markdown: https://anytime-capital.com/docs/team-chat-alerts.md · All docs: https://anytime-capital.com/docs/llms-full.txt

Your team hears about sales where it already talks. Connect a Slack, Discord or Microsoft Teams channel in **Settings → Notifications → Team chat alerts**, choose which events post there, and each one arrives as a short card with the amount, the customer, what they bought and a link into your dashboard. No code: each channel's own incoming webhook does the posting.

## What can post to a channel

| Alert | Posts when |
| --- | --- |
| New payment | A customer pays: amount, customer, what they bought and how they paid. |
| Refund issued | Money goes back to a customer, full or partial. |
| Dispute opened / response due soon | A customer disputes a payment, and again as the deadline to respond gets close. |
| Payout sent / failed | A payout reaches, or doesn't reach, your bank account. |
| New subscription / subscription canceled | A customer subscribes, cancels or their subscription ends. |
| Invoice paid / overdue | An invoice is paid, or passes its due date unpaid. |
| Payment held for review | A payment is waiting for you to approve or reject it. |
| Daily summary | About 8am in your business's time zone: yesterday's gross and net volume, payments, refunds, failed payments, disputes and top sources. Quiet days are skipped. |

Every other team alert in **Settings → Notifications** (failed payments, plan changes, quotes accepted, team changes and more) can post too. Alerts only owners can receive, like refunds waiting for an owner's approval, never post to a channel, since anyone in the channel can read it.

## Connect a channel

1. Create an incoming webhook in your chat app (the steps for each app are below) and copy its URL.
2. In your dashboard, open **Settings → Notifications** and choose **Add channel** under Team chat alerts. Owners and admins can add channels.
3. Pick the app, name the channel (for example `#sales`), paste the URL and choose the alerts.
4. Choose **Test** to post a test message, and check it arrived.

### Slack

Create a Slack app for your workspace with **Incoming Webhooks** turned on, add a webhook to the channel, and copy its URL. It starts with `https://hooks.slack.com/services/`. Slack Workflow Builder links (`/triggers/…`) don't accept formatted messages, so use an incoming webhook.

### Discord

Open the channel's **Edit Channel → Integrations → Webhooks**, create a webhook and copy its URL. It starts with `https://discord.com/api/webhooks/`. Messages never mention or ping anyone, whatever a customer's name says.

### Microsoft Teams

In the channel, open **Workflows** and choose the template **Send webhook alerts to a channel**, then copy the URL from its **When a Teams webhook request is received** step. Workflow URLs are on `api.powerplatform.com` (older ones on `logic.azure.com`) and end in `sig=…`; paste the whole URL. Microsoft retired the old Office 365 connector webhooks (`webhook.office.com`) in May 2026, so those aren't accepted.

## Privacy

Turn on **Hide customer email addresses** for a channel and every email address is left out of its messages; names and amounts still show. Each message links to the payment, invoice or subscription in your dashboard, where the details are behind your team's own sign-in.

## Delivery and failures

- Each event posts once per channel, even if it is seen more than once.
- A message that can't be delivered is retried after 1, 5 and 30 minutes. A deleted or revoked webhook isn't retried.
- After 5 messages in a row fail, the channel pauses itself and your business's owners get an email. Fix the webhook (or paste a new URL), send a test and choose **Resume**.
- Each channel shows its status, the last message sent, the last error and how many messages were sent and failed this week.
- A business can connect up to 10 channels.

> **Your webhook URL is a password:** Anyone with a channel's webhook URL can post to it. We store it encrypted, only ever send messages to the app's own webhook address, and never show the full URL again after you save it. If it leaks, delete the webhook in your chat app and paste a new one.

For your own systems rather than a chat channel, use signed [webhooks](https://anytime-capital.com/docs/webhooks.md), or connect other apps with [Zapier](https://anytime-capital.com/docs/zapier.md).

---

Anytime Capital is a fintech company, not a bank. Payment processing, banking and payout services are provided by Anytime Capital's licensed partners. Rates shown are for US card payments; international cards, currency conversion and disputes may carry additional fees shown in your dashboard before you accept a payment.